Privacy Policy
Harvest Bloom Provisions is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share information when you interact with our online platform, purchase from our artisanal food market, engage our culinary event catering services, order gourmet food gift baskets, or participate in our wholesale distribution activities for restaurants and hotels.
1. Information We Collect
We collect information about you in various ways when you use our services:
- Information you provide to us directly: This includes personal data you provide when you make a purchase, place an order, sign up for our newsletter, contact us, or participate in surveys. This may include your name, shipping and billing addresses, email address, phone number, and payment information.
- Information collected automatically: When you access our online platform, we may automatically collect certain information about your device and your activity, such as your IP address, browser type, operating system, referring URLs, and how you interact with our site. This is typically done through cookies and similar tracking technologies.
- Information from third parties: We may receive information about you from third-party services that support our operations, such as payment processors or delivery services, only to the extent necessary to fulfil our contractual obligations to you.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To process and fulfil your orders for local produce, artisanal foods, catering services, gourmet gift baskets, and wholesale distributions.
- To communicate with you about your orders, products, services, and promotional offers.
- To improve and personalise your experience on our online platform.
- To operate, maintain, and improve our services, including the functionality of our website.
- To comply with legal obligations, prevent fraud, and enforce our terms of service.
- For internal analytics and research to understand how our services are used and to develop new offerings.
3. Sharing Your Information
We may share your information with limited third parties under specific circumstances:
- Service Providers: We may share information with third-party service providers who perform services on our behalf, such as payment processing, order fulfilment, data analysis, email delivery, hosting services, and customer service.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- With Your Consent: We may share your information for any other purpose disclosed to you at the time we collect the information or with your consent.
4. Data Retention
We retain your personal information for as long as necessary to provide our services, and for a reasonable period thereafter to comply with our legal obligations, resolve disputes, and enforce our agreements. Once your information is no longer needed for these purposes, we will securely delete or anonymise it.
5. Your Rights (GDPR)
Under the General Data Protection Regulation (GDPR), if you are located in the European Economic Area, you have certain rights regarding your personal data:
- Right of Access: You have the right to request copies of your personal data.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the contact details provided below.
6. Security
We implement appropriate technical and organisational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.
8. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Harvest Bloom Provisions
1290 Grand Canal Quay, Unit 7B
Dublin, County Dublin, D02 X482
Ireland